How can we help you?

Find answers to common questions or get in touch with our support team

Frequently Asked Questions

General Questions

What is AI for architecture and how does it work?
How accurate are AI-generated architectural designs?
Can I use this for commercial projects?
What file formats do you support?
How long does it take to generate a design?

Credits & Billing

What are credits?
How many credits does each generation use?
What if I run out of credits?

Account Management

Can I use my designs commercially?
Can I cancel my subscription?

You can cancel your subscription at any time through your billing portal. Your cancellation becomes effective at the end of your current billing cycle, and you'll still have access to all subscription features—including any remaining credits—until then. Canceling your subscription does not delete your generated designs or account history.

Can I upgrade or downgrade my plan?
How can I delete my account?

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

Email Support

Get detailed help from our support team. We typically respond within 24 hours.

Contact Support

Email: [email protected]
Business Hours: Monday - Friday, 9AM - 6PM PST
Response Time: Within 24 hours for email